ORDERS
How long does it take to process my order?
Orders are processed within the day of the order if placed before 20:00.
Can I change or cancel my order?
If your order hasn’t been shipped yet, we may be able to help. Contact us as soon as possible.
SHIPPING
How long does shipping take?
UK: 2–4 working days, depending on the shipping option you choose at checkout.
Will I receive tracking?
Yes — once your order is shipped, you’ll receive a tracking link via email.
Do you offer international shipping?
Unfortunately, at the moment no but we are looking into it for the future.
RETURNS & EXCHANGES
Do you accept returns?
Yes, we accept returns within 14 days of delivery.
Can I exchange an item?
Yes — if you need a different size, contact us and we’ll guide you through it.
What condition must items be in?
Items must be unworn, unwashed, and in original condition. With tags.
PAYMENTS
What payment methods do you accept?
We accept all major debit/credit cards and secure payment methods available at checkout.
Is my payment secure?
Yes — all transactions are encrypted and securely processed.
GENERAL
How can I contact you?
Email: contact@meraklimited.com
We aim to respond within 24–48 hours.
MERAK
What does Merak mean?
What does Merak mean?
Merak is about finding fulfilment, passion, and enjoyment in the smallest details — something we aim to bring into every product we create.