Refund policy
We want you to be fully satisfied with your purchase! If you're not, here’s how you can return your item in a few easy steps:
Step 1: Check Our Return Policy
Return Window: Items must be returned within 14 days of receiving your order.
Condition: Items must be unworn, unwashed, and in their original condition with tags attached.
Step 2: Initiate Your Return
Email Us: Contact our customer service at [contact@meraklimited.info] with your order number and the reason for the return.
We will reply with instructions and a Return Authorization Number.
Step 3: Package Your Item
Securely pack the item you’re returning, including the Return Authorisation Number in the package. Make sure the product is in its original packaging, if possible.
Step 4: Ship It Back
Shipping Label: We’ll provide a shipping label via email. Print it and attach it to your package.
Drop it off at the designated shipping service location.
Step 5: Receive Your Refund
Once we receive and inspect the returned item, we’ll process your refund to the original payment method within 5-7 business days.
If the item doesn’t meet the return requirements, we’ll notify you via email.
Need Help?
If you have any questions, feel free to contact our support team at contact@meraklimited.info!